Key Information
The Foundation of Care
Understanding and using emollients (special medical moisturisers) is the single most important part of managing your eczema.
The “Brick Wall” Analogy
Healthy skin: Think of it like a solid brick wall. The cells are bricks, and the “mortar” holds it together, locking moisture in and keeping irritants out.
Eczema skin: There is not enough mortar. This creates a “leaky” barrier that lets moisture escape and irritants in.
The solution: Emollients act as the missing mortar, patching gaps and strengthening your skin’s natural barrier.
The 3 Golden Rules of Application
1. Be Frequent & Generous
Apply at least twice a day, every day, from head to toe. Continue even when your skin is clear and apply straight after bathing or swimming.
Apply at least twice a day, every day, from head to toe. Continue even when your skin is clear and apply straight after bathing or swimming.
2. Smooth, Don’t Rub
Smooth the moisturiser gently onto the skin in the direction of hair growth. Rubbing can generate heat and worsen itching, while going against the hair can block follicles.
Smooth the moisturiser gently onto the skin in the direction of hair growth. Rubbing can generate heat and worsen itching, while going against the hair can block follicles.
3. Avoid Soap
Normal soaps, shower gels and bubble baths strip natural oils. Use your emollient or a specific soap substitute for washing instead.
Normal soaps, shower gels and bubble baths strip natural oils. Use your emollient or a specific soap substitute for washing instead.
Finding the Right Emollient
The “best” emollient is the one you are happy to use every day.
Lotions: Light and suitable for hairy areas.
Creams: A good all-rounder.
Ointments: Greasier and excellent for very dry skin or overnight use.
Tip: When starting a new emollient, test it on a small patch of skin first.
What Happens Next?
Using your emollient correctly is the best way to prevent flare-ups. We may need to try a few types before finding the right match for your skin. If a product causes irritation, stop using it and let us know.
Further Information
For more information about different types of emollients, how to apply them and possible side effects, please visit the NHS website.
Last reviewed:
10 July 2026
10 July 2026
Next review due:
10 July 2029
10 July 2029