Frequently Asked Questions

How do I make a request to my Practice?

To make a request to your Practice select the service that you require.

You will be prompted for information about your request. When you complete a request this will be sent to your practice. The system acknowledges that your request has been sent and will let you know what happens next.

The Practice handles the requests during their normal working day, i.e. if you send a request on Friday pm the Practice won’t normally see it until Monday morning.

How do I receive the responses from the Practice?

On some services, such as Ask the Practice a question and Ask the Doctor a question once the Practice has processed your request they will send you a response. This response will be sent to the email address that you have given in the form.

For security purposes the email will ask that you verify your identification. Once you have completed this the message from the surgery will be shown for you to read.

Security of your information

This service always uses fully encrypted connections, the same security as used in internet banking. If you look at the right of the address bar, you will see a small padlock icon. This indicates that you are using a secure link and that your data is encrypted.

As an additional measure your information is held encrypted until the practice need to view it. It is then sent to the practice still encrypted and only converted to readable text at the practice.

Tracking users

We track how you use our Digital Practice but we don’t collect or store your personal information (e.g. your name or address) while you’re browsing. This means that you can’t be personally identified. We use Google Analytics software to track:

The pages you visit

How long you use the site

How you got to the site and what links you clicked on.

We haven’t given Google permission to share this data with anyone else.

How is the Digital Practice updated?

We are continuously working on this site to make sure that the information is accurate and up to date. The digital practice is also continuously updated based on the results of user testing, feedback from members of the public and from your practice and other practices who are using this system.

Suggestions for improvement of the Digital Practice

We are always looking for ways to improve this service and would welcome your suggestions. Please send your comments to suggestions@siliconpractice.co.uk

Links to external sites

Digital Practice links to external organisations when that service is essential for helping a patient complete a task or when helping patients find a service.

News

Practice half day closure for training - Wednesday 12th August
- New
11/08/2020
Dear Patients, Please be advised that from 2.00pm on Wednesday 12th August 2020 the medical centre will be closed for essential staff training. If you have an emergency call 999, for urgent medical issue contact NHS 111 or for anything routi Read more
Domestic Abuse Aware Practice
- New
28/07/2020
We are an IRIS (Identification and Referral to Improve Safety) practice which means you can talk to our doctors, nurses and other staff working here if you are being hurt or controlled by your current or ex-partner or are afraid of someone at home or Read more
Summer Newsletter 2020
- New
16/07/2020
Read more
Useful resources for Domestic/Child Abuse during COVID-19
21/05/2020
Principle Trial
13/05/2020
COVID-19 Advice for Parents When a Child is Unwell or Injured
15/04/2020
BARLOW MEDICAL CENTRE - MOVE TO ONLINE FIRST TRIAGE
06/04/2020
NHS Volunteer Responders Needed
30/03/2020
Manchester Community Response - new service for our most vulnerable people
29/03/2020
Public Health England - Coronavirus Information
27/03/2020
Coronavirus Information Update – 25.3.20
25/03/2020
Self Isolation Videos
24/03/2020
Coronavirus Practice Update
24/03/2020
Appointment suspension – Due to the risk of coronavirus infection
17/03/2020
CORONAVIRUS MESSAGE TO ALL PATIENTS OF BARLOW MEDICAL CENTRE
15/03/2020
Hay Fever
05/03/2020
Coronavirus
10/02/2020
GP Patient Survey Results 2019
25/09/2019
DROP IN FLU JABS FOR 65s AND OVER, ANY MORNING 9.30AM TIL 12PM, NO APPOINTMENT NECESSARY
10/09/2019
Flu Clinics
20/08/2019
Daily call back service change update
14/05/2019

Barlow Medical Centre

CQC Inspected and Rated
Outstanding

We are currently CLOSED.

New Patients

Barlow Medical Centre

News

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Barlow Medical Centre

CQC Inspected and RatedOutstanding

We are currently CLOSED.

New Patients

Digital Practice Help

Make online requests to your GP Practice such as:

Submit self-monitoring health reviews (if requested by the doctor or nurse):

Find the forms that you need:

Give feedback to the Practice:

Get advice on common conditions:

Frequently Asked Questions

How do I make a request to my Practice?

How do I receive the responses from the Practice?

Security of your information

Tracking users

How is the Digital Practice updated?

Suggestions for improvement of the Digital Practice

Links to external sites

Barlow Medical Centre

News

CQC Inspected and Rated
Outstanding

Submit self-monitoring health reviews
(if requested by the doctor or nurse):